Send your enquiry
Share the product reference, drawing or sample, required specifications, quantity, packaging needs and destination.
From Enquiry to Shipment
Ordering & Delivery for Distributor Orders
A clear B2B process for glass hardware, screws and accessories—from specification review and sampling to production, inspection, packaging and international delivery coordination.
No one-size-fits-all commercial terms. MOQ, price, payment, lead time, packaging and delivery responsibility are confirmed for the specific products and order in our written quotation.
✓ Specification confirmation
✓ Practical quantity review
✓ Production & inspection
✓ Packing & shipment coordination
The Order Journey
Six steps from product request to dispatch
Each stage creates a clear approval point so that the product, packaging and commercial requirements can be checked before the next stage begins.
Confirm specification & quotation
We review the supply route, materials, dimensions, finish, MOQ, pricing, packaging, estimated schedule and delivery terms.
Sample or pre-production approval
Where required, standard samples, custom samples, drawings or a reference pack are reviewed before bulk production.
Confirm the order
Production starts after written agreement on the specification and commercial terms, together with the agreed payment requirement.
Production & inspection
Relevant checks may cover material, dimensions, finish, appearance, fit, mechanism, quantity and packaging.
Pack & coordinate delivery
Approved packing, carton marks and applicable shipping documents are prepared before dispatch under the agreed delivery responsibility.
Prepare Your RFQ
Information that helps us quote accurately
You do not need to have every detail at the beginning. Send what is available, and we will identify the information still needed for product matching and quotation.
Product reference
Website link, catalogue number, clear photos, drawing, existing supplier code or physical sample.
Technical specification
Material, dimensions, finish, mechanism, screw standard, head, drive, thread and point type where relevant.
Expected quantity
Trial quantity, estimated order quantity and expected repeat purchasing pattern.
Packaging requirement
Bulk packing, neutral packaging, private label, barcode, retail box, assortment kit or carton marks.
Delivery destination
Country, city or port, plus any preferred freight method or delivery responsibility.
Project priorities
Target market, application, desired timing and the factors most important to your buying decision.
Approval & Quality
Confirm the reference before bulk production
For a repeat product, drawing, sample or previously approved specification can serve as the production reference. New or customised items may require additional sampling or confirmation.
- Critical dimensions, materials, finishes and functional requirements are recorded.
- Inspection points are selected according to the product and agreed order requirements.
- Customer-specific or legally required documentation must be identified before order confirmation.
- Any requested change should be confirmed in writing before production continues.
Packaging & Mixed Orders
Built around practical distributor requirements
We support growing distributors that may need more than one product, different packing formats or private-label preparation. Feasibility is reviewed against the MOQ and production conditions of each item.
- Bulk, neutral and selected private-label packaging options
- Labels, barcodes, inner quantities, carton marks and retail packs
- Mixed-item order planning across compatible product groups
- Packaging artwork and reference-pack review before production
Commercial Confirmation
Terms are matched to the actual order
Different products do not share the same production method, availability or packing cost. The following items are therefore confirmed in the quotation rather than presented as a universal website promise.
MOQBy product, finish, production method and packaging
PricingBy specification, quantity, packaging and destination
PaymentAgreed for the specific quotation and order
Lead timeBased on approval, availability and production scheduling
Delivery termsFreight route and responsibilities confirmed in writing
Important: An estimated schedule is not a dispatch guarantee until the specification, payment requirement, packaging, production plan and delivery arrangement have been confirmed for the order.
Delivery Coordination
Clear responsibilities before shipment
We confirm the destination, planned freight route and applicable delivery responsibility during quotation. The final arrangement may be handled by CH Fasteners, the buyer's nominated forwarder or another agreed party.
- Provide a complete consignee and delivery contact.
- Confirm carton marks, labels and other destination requirements before packing.
- Review the packing information and applicable shipping documents.
- Import licences, duties, taxes and local clearance responsibilities follow the agreed terms.
- After receipt, check cartons and products promptly and report any discrepancy with photos, labels and quantities.
Documents as applicable
- Commercial invoice
- Packing list
- Transport or shipping document
- Product-specific documents agreed before order
Need delivery guidance?
Send the destination, order volume and preferred shipping method. Sam will help identify the details required for a workable quotation.
Ordering Questions
Before you place an order
Do all products have the same MOQ?
No. MOQ depends on the item, material, finish, production method and packaging. Practical trial quantities can be reviewed, but the applicable MOQ is confirmed product by product.
Can glass hardware, screws and accessories be combined?
Mixed-item orders can be reviewed. Feasibility depends on each item's MOQ, production schedule, packing method, total volume and shipping plan.
Can I approve a sample before production?
Yes, where sampling is appropriate. Availability, custom sample requirements, charges, freight and the approval reference are confirmed for the exact enquiry.
When does production begin?
Production begins after the specification and commercial terms have been confirmed in writing and the agreed payment requirement has been completed.
What is the production lead time?
Lead time is order-specific and depends on availability, customisation, finish, quantity, packaging, approval and current production scheduling.
Can CH Fasteners arrange international shipping?
Shipping support can be discussed. The selected route, freight charges, delivery responsibility and required documents are confirmed in the quotation or order confirmation.
Ready to plan your first or next order?
Send the available product references, specifications, quantity, packaging requirements and destination. We will identify the missing details and prepare an order-specific quotation.